Workplace Site Manager
Company Overview
樱花动漫 is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The People and Places team is the steward of 樱花动漫's greatest strategic asset 鈥 our People. Our mission is to power prosperity around the world, and we do that by maximizing the potential of our people. In FY25, we have an exciting end-to-end opportunity to optimize our new, existing, and future spaces into centers that magnify our company鈥檚 culture and mission, create belonging, and ensure team connectedness. All in service to fully realizing our hybrid model. That鈥檚 where you come in! Join 樱花动漫 as Places Site Manager.
What you鈥檒l do
We are seeking a highly experienced and motivated Places Site Manager to join our team. This role is pivotal in ensuring our workplace environments support the needs of our diverse and rapidly growing global workforce. This is a unique opportunity to lead workplace operations for a region of 樱花动漫鈥檚 real estate portfolio. This role involves end-to-end maintaining and creating a work environment that promotes productivity, engagement, company culture, and well-being for our employees around the world. The ideal candidate will be an individual that thrives in a fast-paced, dynamic environment with a proven track record in workplace operations, facilities management, and employee experience.
Responsibilities
- Strategic Leadership: Develop and implement a workplace operations strategy aligned with global vision and goals, optimizing employee experience and efficiency. Lead vendor partner teams.
- Facilities/Workplace Management: Oversee end-to-end workplace operations, ensuring safety, functionality, and aesthetics. Manage onsite services (events, food, transportation, etc.) aligned with global standards. Develop and maintain facility procedures, including emergency response and business continuity plans. Maintain a database of workplace information and benchmarks.
- Employee Experience: Foster a positive and productive work environment that enhances employee satisfaction and engagement. Champion a hospitality-oriented, data-driven approach. Collaborate with the design team and local leadership to ensure the workplace reflects company culture and supports employee well-being.
- Space Planning: Analyze and optimize space utilization with Space & Occupancy. Implement best practices for space planning and oversee office relocations and redesigns.
- Collaboration: Work closely with internal teams (Real Estate, IT, Security, etc.) to align operational efforts. Build effective business cases and provide regular updates to leadership.
- Stakeholder Management: Partner with business leaders on growth plans particularly with a workplace mindset and operational delivery. Own end-to-end process for onsite stakeholder communication and engagement to ensure effective operational management and workplace experience.
- Sustainability: Drive sustainability initiatives and implement innovative workplace solutions aligned with global programs.
- Budget Management: Develop and manage operating budgets, ensuring cost-effective solutions. Oversee capital planning for preventative maintenance.
- Vendor Management: Manage vendor relationships, negotiate contracts, and oversee performance. Establish SLAs and KPIs. Lead vendor partner operations and strategy.
Qualifications
- Bachelor's degree in Facilities Management, Hospitality management, Business Administration, or a related 铿乪ld. Equivalent Experience will be considered
- Minimum of 5 years of experience in workplace operations or facilities management, or hospitality management.
- Proven experience managing workplace operations in a fast-paced, high-growth tech
- Strong leadership, strategic planning, and project management
- Excellent communication and interpersonal
- Ability to thrive in a fast-paced, dynamic environment and manage multiple
- Ability to travel internationally as