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Principal Communications Manager

Category Communications Location Mountain View, California; San Diego, California Job ID 2024-67097

Company Overview

Ó£»¨¶¯Âþ is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Ó£»¨¶¯Âþ we believe everyone has the right to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values every day. That means integrity is at the foundation of everything we do, including the products we design, the role we play in the communities we are a part of, and the way we treat every person that is a part of Ó£»¨¶¯Âþ. Our products, including TurboTax, Credit Karma, QuickBooks, and Mailchimp, help solve our customers’ most important problems to help them make more money, save time, and make financial decisions with confidence.

We are seeking a dynamic and experienced communicator to lead executive and employee communications as part of Ó£»¨¶¯Âþ’s communications team. This leader will be responsible for driving best-in-class internal communications programs that inform, engage, and galvanize Ó£»¨¶¯Âþ’s employees around the most critical priorities of our People and Places organization. The role requires a strategic thinker with excellent writing and storytelling skills, deep business acumen, and operational rigor to deliver innovative, end-to-end communications strategies that achieve business outcomes.

Responsibilities

  • Develop and implement innovative, thoughtful communications programs that successfully drive outcomes for critical priorities of the People & Places (P&P) organization.
  • Lead high impact projects which will positively engage P&P employees and accelerate progress against outcomes, including driving the content strategy and execution for 6 All Hands events per year.
  • Determine an optimal content and channel strategy to effectively reach and engage employees across internal platforms.
  • Leverage creative and visual storytelling to breakthrough and serve an array of comprehension styles among Ó£»¨¶¯Âþ’s employee population.
  • Serve as a trusted partner and subject matter expert to stakeholders in P&P to develop and support a broad range of communications initiatives and events.
  • Collaborate across the communications organization to contribute to critical initiatives and mission-based teams that accelerate the organization’s collective impact.
  • Drive data-backed communications strategies by measuring, testing, and deriving insights that enable us to deliver on our outcomes.
  • Monitor industry trends and bring outside-in perspectives that enable us to continuously innovate and move our communications programs forward.

Qualifications

  • Significant experience (10+years) in communications, ideally within the technology sector.
  • Ability and eagerness to travel to Ó£»¨¶¯Âþ sites, including our MTV HQ regularly.
  • Strong business acumen - ability to translate strategic information into clear and concise messages.
  • Excellent writing and storytelling skills, with a very high bar for quality and strong attention to detail.
  • A progressive approach to communications, with an appetite to embrace existing and emerging tools and technologies to engage employees in the most relevant and impactful ways.
  • A reputation for being a self-starter, innovative, enthusiastic, and intellectually curious. Willingness and ability to act as a change agent and offer and advance a data-driven point of view.
  • Ability to develop and effectively manage strong working relationships with leaders and partners at all levels of an organization.
  • A natural embrace of “Boundaryless Leadership,” with focus on collaborating cross- functionally to drive an outcome.

Ó£»¨¶¯Âþ provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $184,500 - 249,500, Southern California $174,000 - 235,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at . Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Ó£»¨¶¯Âþ conducts regular comparisons across categories of ethnicity and gender.