Principal, Business Operations
Company Overview
樱花动漫 is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join us in the 樱花动漫 Business Operations team. The team鈥檚 vision is to make 樱花动漫 the best-run platform company in the world. This high-performing team focuses on managing company-level planning, running the operating rhythm, and delivering insights and providing thought leadership and driving company-level strategic initiatives. The improvements we drive as a team touch every aspect of 樱花动漫鈥檚 structure, processes, and business model and will fuel investment in 樱花动漫鈥檚 growth priorities.
We are looking for strong strategic problem-solvers who possess the ability to analyze and connect the dots between multitudes of data, influence how we operate the business through strong partnership, and act with a bias for action to ultimately drive tangible business impact. As a Business Operations Principal, you will work alongside executive leaders to provide thought leadership and drive operational excellence initiatives. You will also have an opportunity to work across the broader communities (e.g. Product, Marketing, Finance, Business segments) to help innovate and drive change in how we operate.
Responsibilities
- Provide thought leadership in identifying opportunities to drive operational excellence
- Analyze company-level performance and operational data to provide insights and actionable recommendations
- Partner with senior leaders and cross-functional teams (e.g. Product, Marketing, Finance, Business segments) to jointly problem solve and develop solutions to complex business problems
- Lead strategic initiatives or projects end-to-end, with limited guidance, from initial hypotheses to recommendation to operationalization
- Design and implement frameworks and operating models that accelerate operational excellence, decision-making, and best practices at scale across the company
Qualifications
- 7-10 years of relevant experience in delivering significant strategic and operational impact across a technology company or large organization, SaaS or fintech preferred
- Strategy and operations experience at a high-growth startup, management consulting experience, or strategic/analytical roles at large companies
- Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
- Excellent quantitative analytical skills, creativity in problem solving, and a keen business sense with the ability to generate innovative insights, ideas, and opportunities that drive tangible business outcomes
- Ownership mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver the outcome
- Experienced change management leader who is able to influence and build trust across a highly cross-functional organization (peers, working teams, and executives) to accelerate outcomes
- Excellent communicator with strong presentation skills and compelling storytelling abilities; feel very comfortable leading and facilitating workshops business reviews with executives and teams
- Demonstrated ability to come up to speed quickly on new business domains
- Strong academic record required. MBA or equivalent from a nationally recognized institution required or equivalent work experience
樱花动漫 provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $191000 - 258,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at . Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, 樱花动漫 conducts regular comparisons across categories of ethnicity and gender.