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Principal Business Operations and Strategy Manager

Category Program Management & Business Operations Location Mountain View, California Job ID 2024-67231

Company Overview

Ó£»¨¶¯Âþ is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Corporate Business Development team is a newly formed function, focused on Ó£»¨¶¯Âþ’s Big Bets, to drive accretive long term growth for Ó£»¨¶¯Âþ through cross company partnerships with our most critical partners. This team ensures Ó£»¨¶¯Âþ has the right access to all data sources from all partners in a reliable way to enable ‘done for you experiences’ across all our products. We work with the world's largest platforms, financial institutions and strategic ISVs to accelerate revenue for Ó£»¨¶¯Âþ via these partners.

Ó£»¨¶¯Âþ is actively seeking a leader with both a strong strategic mind and incredible operational rigor, someone who is able to influence and navigate a highly matrixed and cross-functional organization. This leader will have a significant impact on Ó£»¨¶¯Âþ’s Corporate Business Development goals by providing strategy-to-execution clarity through streamlining processes, tracking progress across multiple initiatives, crafting executive-level communications, and driving results across internal teams and external partnerships to deliver breakthrough customer benefits and material growth.

Responsibilities

  • Serve as the connective link between product, corporate strategy, GTM, legal and finance teams to deliver Corporate Business Development outcomes You will break down silos, foster collaboration x-functionally and ensure an end-to-end approach in both strategy and operational rigor across teams
  • Facilitate the sequencing and execution of key cross functional work tracks in alignment with FY25 targets Maintain a detailed understanding of ongoing initiatives across all tracks, through a tight collaboration with a large team of PMOs helping execute this work 
  • Act as a conduit for leaders to help understand the status on work, risks, and critical issues, while also serving as the primary escalation point on issues/challenges that jeopardize the operation plan
  • Orchestrate development of executive-level presentations and content to be used board meetings, CEO Staff meetings, and other leadership forums
  • Partner with senior leaders and cross-functional teams (eg Product, Marketing, Finance, Business segments) to ensure that we are thinking holistically across multiple partnership priorities and in line with our Corporate BD strategy
  • Develop narratives that highlight the outcomes delivered across strategic partnership ecosystem and their connection to Ó£»¨¶¯Âþ strategy
  • Design and implement frameworks and operating models that accelerate decision making, sharing of best practices, and operational excellence at scale
  • Lead strategic initiatives or projects end-to-end, with limited guidance, from initial hypotheses to recommendation to operationalization
  • Design and implement frameworks and operating models that accelerate operational excellence, decision-making, and best practices at scale across the company

Qualifications

  • 10+ years of relevant experience in delivering significant strategic and operational impact across technology companies or large organizations, with a preference for SaaS or fintech
  • Ownership mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver outcomes
  • Experienced change management leader capable of influencing and building trust across a highly cross-functional organization (peers, working teams, and executives) to accelerate outcomes
  • Ability to adapt your style to a wide range of stakeholders and situations, and to changing business priorities and environments
  • Proven track record in developing critical processes, standard operating procedures, and executive communications
  • Experience leading large scale, cross-functional, and complex programs in partnership with a variety of leaders
  • Strong communications (written/verbal), and senior executive-level presentation and facilitation skills; comfortable leading and facilitating business reviews with executives and teams
  • Passion for excellence and the desire to have a significant impact on the business
  • Highly self-motivated and willing to proactively take on issues within teams and the company at large
  • Well-rounded interpersonal skill set with the capacity to build strong relationships with senior executives
  • Strong academic record required MBA, PMP or equivalent from a nationally recognized institution preferred
  • Some management consulting experience is preferred