Ó£»¨¶¯Âþ

Job Overview

At Ó£»¨¶¯Âþ we believe everyone has the right to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values every day. That means integrity is at the foundation of everything we do, including the products we design, the role we play in the communities we are a part of, and the way we treat every person that is a part of the Ó£»¨¶¯Âþ family.

Our products, including TurboTax, Credit Karma, QuickBooks and Mailchimp, help solve our customers’ most important problems to help them make more money, save time, and make financial decisions with confidence.

Ó£»¨¶¯Âþ was founded in 1983 by Scott Cook and Tom Proulx and went public in 1993. Today, with a customer base of over 100 million, over 17,000 employees, Ó£»¨¶¯Âþ serves customers worldwide in 19 locations and 9 countries by using our AI-driven expert platform to deliver powerful solutions for our customers’ most important financial problems.  And as much as we have re-invented our products and services, we have always stayed true to our core values.

Delivering on our mission on behalf of customers also means going beyond the products and services. We are committed to leaving the world a better place than we found it by delivering job readiness and creation through our Prosperity Hub Program, making a positive impact on climate with our focus on becoming twenty times carbon positive by 2030 and our unrelenting commitment to diversity, equity, and inclusion.

We’re proud to have a culture that attracts top talent and empowers them to do the best work of their lives. When employees know they can bring their whole selves to work – that translates into an environment that has been recognized as one of the world’s best and most innovative places to work year upon year. 

We are seeking a seasoned design strategist to join Ó£»¨¶¯Âþ’s Brand and Transformation team, specifically within the Customer Strategy and Storytelling division. This team is dedicated to championing Ó£»¨¶¯Âþ’s customers and audiences by infusing all experiences with insights and strategic intent. Customer centricity is at the core of this role—whether through deep research studies, bringing customers to life, creating immersive customer demos, or other initiatives, we always prioritize insights and strategic intent. The talent and customer pipeline strategist is responsible for sourcing, recruiting, and hiring external voices for Brand and Transformation experiences. The ideal candidate will have a strong understanding of the event industry and a passion for collaborating with cross-disciplinary teams to create unique and memorable experiences.

Responsibilities

Event Responsibilities:

• End-to-End Strategist: Deeply understand the transformation required for each event and drive the sourcing, identification, and preparation of the right external voices (thought leaders, influencers, athletes, customers)
• Research-first approach: A
• Speaker Management: Lead the strategic planning and end-to-end execution for securing external speakers for all high-impact Brand and Transformation events
• Contract Negotiation: Draft and negotiate talent contracts, coordinating with core team members, talent representation, and all internal partners (legal, sourcing, etc.)
• Relationship Management: Manage relationships with teams representing external talent, such as talent agents, managers, and publicists
• Brand ambassador: Be the face of Ó£»¨¶¯Âþ when interacting with everyday customers for speaking engagements
• Payment and Contracting: Work with agents for payment and contracting.
• Talent Onboarding and Preparation:
  • Collaborate with event and strategy teams to craft content for speakers/talent
  • Coordinate logistics, communications, marketing assets, and travel for talent as needed
  • Provide onsite talent management as needed
  • Coach teams across Ó£»¨¶¯Âþ on the playbook for securing and closing on speakers

The “how”

• Strategy alignment: Deeply internalize the event’s strategic narrative and the specific transformation that is required for the audience
• Staying ahead of the trends Be deeply immersed and informed about both established and up-and-coming keynote speakers in leadership, transformation, tech, and pop culture
• Maintain a strong pulse on current pop culture to stay on-trend, especially as the audience increasingly includes Gen Z
• Researcher at heart: You geek out on talking to all types of people from big names to your neighborhood dry-cleaning business. It is essential that you be able to get into deep conversations very quickly
• Seasoned design-thinker: Embraces design thinking as a way of working, not just a process. Demonstrated track record of scrappy prototyping, piloting, and experimenting to get to the right audience experience
• Fuel customer pipeline by consistently spending time finding and talking to customers, both consumers and businesses

Qualifications

• Bachelor's degree in marketing, communications, learning and development or a related field
• At least 8-10+ years of experience in experiential learning, event marketing or experiential marketing fields
• Strong understanding of what it takes to secure external speakers
• Excellent communication and interpersonal skills
• Exceptional storytelling and communication skills. Comfortability with writing narratives and other types of communications
• Ability to work independently and as part of a team
• Strong organizational and time management skills