樱花动漫

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Bilingual Spanish Seasonal TurboTax Community Tax Expert - Online Writing Role

Category Experts Location Remote Job ID 2024-53378

Company Overview

樱花动漫 is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Are you a highly motivated individual with an extensive tax preparation background, excellent writing skills, and a passion for customers and community?

Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal?

Would you like to do that from the comfort of your own home?

If you said yes to the above, this position is for you.

Responsibilities

  • Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns
  • Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals
  • Various other projects using effective writing skills

  • Remote work-from-home

  • Ability to type or voice-to-text proficiently

Qualifications

  • Bilingual (English/Spanish) oral and written communication skills
  • Active EA Certification, CPA, or Practicing Attorney
  • Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using professional tax software in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041)
  • Ability to write clearly and concisely, using simple language to explain complex tax issues
  • Excellent use of the English language, including spelling and grammar
  • Ability to understand and interpret customers' tax questions without seeing their tax return
  • Excellent critical thinking, problem-solving, and research skills
  • Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file management
  • Ability to work a full-time schedule (40hrs per week), flexible within five set days of the week

樱花动漫 provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $27.00 - $36.00, Colorado $25.70 - $34.20, Bay Area California $27.00-36.00, Southern California $27.00-36.00, Washington $27.00 - $36.00, Washington D.C. $29.50 - $40.00. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at . Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, 樱花动漫 conducts regular comparisons across categories of ethnicity and gender.